IPO Profile

RightNow Technologies
40 Enterprise Boulevard, Bozeman, Montana 59718-9300
Tel: 406-522-4200
Web: https://www.rightnow.com
Ticker: RNOW
Stock Exchange: Nasdaq
Shares Issued: 6,300,000.00
Price Offered: $7.00
Amount Raised: $44,100,000.00

Underwriters:
Morgan Stanley & Co.
Thomas Weisel Partners LLC
Adams Harkness & Hill
D.A. Davidson


Company Description:
We are the leading provider of on-demand software solutions designed to optimize customer service operations for businesses of all sizes. Our comprehensive customer service solution features a self-learning knowledgebase to ensure accurate and consistent interactions with customers. Our solution is designed to seamlessly support multiple communications channels, including web, interactive voice, e-mail, chat, telephone and proactive outbound e-mail communications, creating a comprehensive record of customer interactions. We offer our solutions through a multi-tenant, hosted on-demand model that reduces the cost and risk associated with deploying traditional enterprise customer relationship management, or CRM, software. To increase the satisfaction and loyalty of our clients, we provide value added services such as business process optimization and product tune-ups throughout the lifecycle of our relationship with our clients.